Month: October 2019

Louisville Break Room

Celebrate Fall Activities in Your Louisville Break Room

Posted on by Katie Waxman
Louisville Break Room

The break room is the perfect place at work to celebrate fall. If your Louisville employer hasn’t gotten into the fall spirit yet, October 26, 2019 is National Pumpkin Day. In addition to thinking about all the yummy things that can be made with pumpkins, fall is a great time to boost employee moral by encouraging Louisville employees to branch out while having fun and meet colleagues in other departments. 

The following are a few ideas to help everyone celebrate fall.

Host a pumpkin decorating or costume contest:  Everyone loves a bit of competition. With Halloween right around the corner, it’s the perfect time to host a costume or pumpkin decorating contest for your Louisville employees. Both ideas work for single-person teams and multi-person teams, but multi-person teams can increase teamwork and morale. 

Decorate the office: There are a lot of different ways to decorate the break room or office for fall. Place decorated pumpkins (see pumpkin decorating contest above) or gourd arrangements around the room. Add in potted flower arrangements such as garden mums and tall grasses to bring more of the outdoors in. 

Enjoy hot mulled apple cider: Create an aroma based on a popular fall fruit – apples. Enjoyed cold or warm, apple cider delivers a unique flavor combination that is usually only found during the fall months. For a delicious apple aroma throughout the office, heat mulled apple cider on low in a slow cooker in the break room. Provide cups that are meant for hot liquids and a variety of healthy fall snacks.

Louisville Break Room

Offer fall flavored creamers: Pumpkin season brings out a desire for flavors that aren’t usually consumed year-round. Whether it’s cinnamon, ginger or nutmeg, there are a lot of fall flavored coffee creamers, such as pumpkin spice, gingerbread, cinnamon vanilla bean, that can brighten your Louisville’s employees’ day. Don’t forget to offer a selection of non-dairy fall coffee creamers for those employees who do not consume dairy.

Support your community: Whether it’s a 5k or something longer, give back to your local community by sponsoring an employee team. For those employees who can’t or don’t want to run the race, there are other ways to be involved. Gather a group of coworkers to cheer on the participants and to meet the runners at the finish line or encourage employees to sign up to help with registration or to work at a water station. 

Not sure if your Louisville break room is ready for all the pumpkins that will soon be arriving? Total Vend can help update your entire break room or customize your refreshment menu with sought-after snacks, beverages and coffee. For more information, please call Total Vend at 502.451.0111. 

vending technology in louisville break rooms

Technology Plays an Important Role in Louisville

Posted on by Katie Waxman
vending technology in louisville break rooms

In 2019 state-of-the-art technology is king, especially in Louisville break rooms. But, and it’s a big one, adopting new technology should not come at the expense of good employee experiences. Based on the most recent Consumer Payment Study performed by Total System Services (TSYS), researchers found that while Americans want to adopt and use the newest payment technology to pay for purchases, they also want to be able to speak with someone when there is a problem.

For Louisville employers, the challenge is to find the ideal balance between state-of-the-art payment technology and old-fashioned customer service when it comes to the break room experience.

What Employees Look For  

  • the option to use a mobile device – whether it’s through a mobile payment app or a bank’s app – to pay for snacks, beverages and fresh food 
  • speed, agility and convenience during the buying process
  • intuitive and user-friendly equipment and processes
  • personalized offers based on individual purchasing preferences such as buy-4-get-1-free and information about promotions and rewards

Adding new technology in the break room also helps employers provide excellent refreshment services. Vending equipment, open-front coolers and touchscreen self-checkout kiosks are connected to vending suppliers, thus supporting remote data management or sales and inventory data analysis as well as machine maintenance. Vending machines with sought-after products and less time offline are a win for everyone.

“Old-fashioned” Customer Service

Reflecting on the TSYS study, John Dale Hester, Senior Vice President of Relationship Management at TSYS, explained, “Americans are demonstrating a strong appetite for digital technologies…but that willingness to adopt the latest technology has its limits. When people encounter a problem…most still want to interact with a real person.”

vending technology in louisville break rooms

When Louisville employees have a problem with any part of the refreshment services in their break room, there must be a way to connect with someone who can help solve the problem. Whether it’s via a facility/office manager or the mobile app, effective customer service in the break room is about helping your employees be as successful as possible.

But ultimately, customer service issues in the break room should fall back to your Louisville refreshment provider, and Total Vend understands that. Not only do we offer state-of-the-art technology and sought-after snacks, beverages and fresh food, but we deliver top-notch customer service. Your employees’ break room experiences are important to us.

For more information about delivering top-notch technology and “old-fashioned” customer service in your break room, please call Total Vend at 502.451.0111. We look forward to designing the best solution for your organization.